1. Provider and scope
These terms govern use of Vilamio, provided by Foxinelo Ltd., 20–22 Wenlock Road, London N1 7GU, United Kingdom, company number 12657178. Contact: Help & contact; company enquiries: [email protected].
The relevant store’s terms also govern obtaining apps, billing and use of that store. Each paid offer identifies its main features, price and any restrictions. Visiting this website does not create a purchase.
2. Requirements
Observe the device, operating system and age-rating information in the relevant store. Minors need permission from their legal representative where required by applicable law. Purchases may only be confirmed with the necessary authority over the store account used.
3. Licence
You receive a non-exclusive, personal licence to play Vilamio privately on devices you are entitled to use. The software and content are licensed; copyright is not transferred. Store family-sharing rules and mandatory legal rights remain unaffected.
Personal gameplay recordings and sharing your own screenshots are permitted. Redistributing the app or individual game artwork as a separate product and circumventing purchase verification are not permitted. These restrictions do not limit legally permitted research, interoperability, backup copies or rights under open-source licences. Third-party component notices are available under Licences in the game.
4. Gameplay and progress
Vilamio is an economic simulation. Game coins, profits, plots and business decisions have no value outside the game and confer no right to a cash payment. The computer opponent is part of the simulation.
Your profile and progress are stored on your device. Local storage does not include automatic synchronisation between devices. Use the backup feature before changing devices or deleting app data. Statutory claims for data loss for which we are responsible remain unaffected.
If available, you can choose to use an online account and cloud saves. When saves differ, you choose which progress to restore.
5. Full game, decoration collections and vouchers
The first neighbourhood and first six game months are free to play. A one-time, permanent in-app purchase unlocks the full game. Two optional decoration collections change its appearance, not business performance. There are no subscriptions, purchased game currency or paid speed-ups. The description and final price appear in the store before confirmation. Playing or opening a preview does not make a purchase.
Permanent purchases can be restored with the corresponding store entitlement. A purchase in one store does not automatically apply in another; supported family sharing and statutory rights remain unaffected. Vouchers require a verified player account, cover only the stated content and become bound to that account when redeemed. They cannot be redeemed again for another account. Virtual content has no cash redemption value.
6. Cancellation, refunds and faulty content
Your statutory consumer rights remain fully applicable. Where a statutory cancellation right applies, the period is generally 14 days from entering the contract. For immediately supplied digital content, downloading alone does not extinguish that right: the express consent, acknowledgement and contract confirmation required by applicable law must be provided.
The cancellation information and contracting seller for a particular purchase are identified in that purchase process. Contact the billing store or our support about a refund. These terms do not exclude statutory rights to remedies, price reductions or termination for faulty digital content.
7. Updates and changes
We provide updates required by law and information about necessary updates. Install these in accordance with the instructions supplied. We may adjust content to fix faults, improve security and develop the game. Agreed product features and mandatory rights remain binding.
Material changes to continuously supplied services require a valid reason, compliance with applicable law and no additional charge. We will inform you of the change, preserving statutory rights to reject it or end the affected contract. This is not an unrestricted right to remove purchased content.
8. Liability
We remain liable as required by law, including for intentional wrongdoing, gross negligence, death or personal injury, guarantees and mandatory product liability. Nothing excludes or restricts liability or consumer rights where applicable law prohibits doing so.
For a minor negligent breach of an essential contractual duty, liability is limited to foreseeable loss typical of the contract only where applicable law allows. Essential duties are those necessary for proper performance and on which you may reasonably rely.
9. Ending use
You may stop using and uninstall the game at any time. Local profiles can be deleted in the game. Existing payment obligations and statutory claims remain unaffected. A serious breach may justify termination of usage rights under applicable law, with an opportunity to remedy it beforehand where reasonable. This does not permit arbitrary withdrawal of paid content.
10. Apple App Store supplement
For an app obtained through Apple, this agreement is with Foxinelo Ltd., not Apple. Foxinelo is responsible for the app, content, support, warranties and claims, including product liability, consumer protection and intellectual property claims. Apple owes no support. For a warranty failure you may notify Apple, which will refund the app price under the applicable conditions. Apple has no further warranty duties except where mandatory law requires them.
The licence is non-transferable and covers Apple devices you own or control under Apple’s usage rules, including permitted family and volume sharing. Observe applicable third-party terms. You must comply with applicable export and sanctions rules, including restrictions on US-prohibited persons and excluded territories. Apple and its subsidiaries are third-party beneficiaries entitled to enforce these Apple-related provisions upon your acceptance.
11. Governing law and contact
The law of England and Wales applies. For consumers, mandatory protections of the country of habitual residence and the legally competent courts remain unaffected. This English version does not reduce rights under a validly agreed German version.
Send questions or complaints to Help & contact. Our privacy policy explains how personal information is processed.